Security and Fraud Awareness

How we protect your account

• Encrypted connections (HTTPS) across the service.
• Session and sign-in protections, with additional checks for sensitive actions.
• Payment details are handled by regulated payment providers such as Stripe — EziMoney does not store full card numbers.
• Internal ledger and audit records for every transfer.

How to protect yourself

• We will never ask you for your password or one-time security codes by email, SMS or phone.
• Only send money to people you know and trust — transfers sent to the details you provide are deemed correctly delivered.
• Be wary of anyone who pressures you to send money urgently, including romance, investment and job-offer scams.
• Check the web address is correct before signing in.

Common scams to watch for

• Impersonation of banks, delivery companies or government agencies.
• "Too good to be true" investment or crypto returns.
• Requests to receive and forward money for someone else (money muling) — this is illegal.
• Marketplace purchases where the seller insists on a money transfer.

Report something suspicious

If you think your account has been compromised or you have been targeted by a scam, contact support immediately through /support/new and change your password. For fraud in the UK you can also report to Action Fraud (actionfraud.police.uk).